It's one thing to have a team, but it's another to have teamwork.
How would you describe your relationship with your team at your MedSpa? Do you have specific standard operating procedures? Do you give constant feedback and rewards for good performance? Can you trust your team to do their job without constant supervision and stress from you?
Today, I want to talk about how building a strong and transparent team culture will give you outstanding results and boost your MedSpa’s performance.. Keep reading to learn more about the following topics:
- What do we mean by “team culture” within your organization?
- Defining your business culture
- The value of giving your staff a place to belong
- How to implement and boost team culture
What do we mean by “team culture” within your organization?
When work is divided up among members of a team, it gets done faster and the business is able to operate more efficiently. Your team will develop a sense of camaraderie as you work toward a common goal.
How can you make sure your team is on the same page as you? You can implement a healthy and well structured team culture inside your business.
Organizational culture is the collection of values, expectations, and practices that guide and inform the actions of all team members. If you have all this information set in stone, it’ll be easier for your staff to know what you expect from them.
Defining your business culture
Business culture refers to the beliefs and behaviors that determine your staff interactions, both with customers and behind-the-scenes.
A company's culture will be reflected in its dress code, business hours, office setup, employee benefits, turnover, hiring decisions, treatment of clients, client satisfaction, and every other aspect of operations.
Business cultures, whether shaped intentionally or grown organically, reach the core of a company’s ideology and practice. The culture affects every aspect of a business, from each employee to the customers to your public image. The current awareness of corporate culture is more acute than ever.
Pro-tip: Make sure to craft a good narrative and incorporate your setting when designing your business culture. Having a powerful narrative or origin story is important for growth and public image. The "place" of business, such as the city of choice and also office design and architecture, is one of the most cutting-edge events in contemporary culture.
The value of giving your staff a place to belong.
If your staff members feel like they are contributing to a business that produces results and that you value their hard work, it can help keep their spirits up even during the most stressful times.
Remember your staff is made up of regular people just like you. Do your best to listen to their needs and concerns
Also, create regular opportunities to give and receive feedback. It’s crucial to give your employees a voice — it creates a sense of belonging. By giving employees a two-way channel of communication, you're allowing them to feel heard.
How to implement and boost team culture
Now it’s your turn to create a team-oriented organization! Make teamwork one of your core company values, and put a clear emphasis on self-managing teams that are empowered to make their own decisions. Here are a few ideas of how to do so:
- Assign measurable team goals.
- Encourage informal teams.
- Cross-train employees.
- Provide team resources.
Another way to build camaraderie is to give team members opportunities to set aside work for a while and come together over something purely fun—like a party or an impromptu cheese & wine dinner at the office.