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Of course, you want to make sure your business keeps growing; you want to keep bringing in revenue. But sometimes you get stuck in the process. You feel like you can't hit the bottom line. Today we want to help you out with this business bump. Get ready to write down the four guaranteed ways to increase your revenue!
Do you have your customer journey mapped out? Having a customer journey is essential to any business. It helps to properly communicate with your staff how each touchpoint with a potential or current customer should look like. What should happen in each stage, what to do if it doesn’t work out, and how to set up for a successful interaction. In this week’s episode, we talk all about the ideal customer journey for your medspa. And if you’ve been wanting to outline yours, but haven’t yet, make sure to grab our free downloadable in this episode’s link.
Do you have a set of expectations and processes for your staff when handling the phones? What about a training system so that every single call is an opportunity to not only help but close a current or potential client? We know that a negative experience or first impression will turn clients off to their consultation and will make them less likely to show up and make a purchase. Which is why this week's MedSpa Accelerator Podcast we discuss why and how to handle the phones for optimal results. Join us today to learn how to handle the phones in your Medspa for optimal results.